FAQS

We use your billing address exclusively for bank verification and processing taxes applicable to your location. Your digital download link will be displayed as soon as payment clears, and a copy will be instantly sent to your email inbox.

No. To give you the fastest service at the best price, all items sold on our website are printable digital downloads you can print at home or at a local print shop. No physical prints, frames, or tangible products will be shipped to you.

Chose any design(s) in the color you'd like. Add selected design to the cart. You'll still need to add in shipping info even though no items will be shipped to you. Once that's entered, proceed to checkout to purchase.

Your purchases are instantly available for download once payment has cleared. You'll see a link on the final page. A link will also be sent to the email address you used during checkout to download at a later time.

No, all printable digital downloads from Clay House Designs, aeiu travel inspo, and Mechie's Loft, LLC are for personal use only. You may print this file as many times as you like for your own home or as a gift, but commercial resale, digital redistribution, or sharing of the raw file is strictly prohibited.

We accept several payment options at checkout including: Amazon Pay, American Express, Apple Pay, Discover, Diners Club International, JCB, MasterCard, and Visa.

Add your selection to the shopping cart. At checkout, enter the gift card or promotional code in the specified box and your discount will be applied to your order. Each gift card or promotional code can be used only once.

We do not share any information obtained from our website. All information you provide will be completely confidential and used only for our website during the ordering process.

Use a LAPTOP or DESKTOP COMPUTER to download zipped files. Currently, files will not download to a mobile device.

You have several options in order to open or view your downloaded files. Open file(s) in either Preview, Adobe Acrobat, or any other application you wish to use which support JPEG and PDFs.

You'll have up to two times in order download your purchased files.

If you purchased a customizable menu or sign, open the PDF in your web browser or the free Adobe Acrobat Reader on a computer to type in your text before printing.

We will walk you through the process should you need further assistance. Contact us either via chat or email with a detailed message regarding your order. We'll update your purchased link within 24 hours.

All of our printable products come in high-resolution, print-ready JPEGs or PDF depending if they are editable or not. They are formatted as easy-to-print standard paper size (8.5x 11 or A4) sheets unless otherwise stated in the listing for larger size printables.

Send or upload files to your desired printer for final printing. Below are some printers to outsource your final printed piece

Online printer options: Snapfish.com, Shutterfly.com, Mpix.com or proprints.com

Local printers: Office Depot, Staples, or FedEx Office Print & Ship Center

Yes! Once you purchase a file, it is yours to keep. You can print downloaded files multiple times for your own personal use, such as printing an extra set of birthday gift tags or replacing a damaged calendar page. (Please note: Commercial use, resale, or distribution of our raw digital files is strictly prohibited).

While we do not accept returns, exchanges, or cancellations, we are 100% committed to assisting you until you’re completely satisfied with your order. If for any reason you need assistance with your purchase(s), contact us via email or chat with any concerns. We'll respond to your inquiry within 24-hours.

Yes, we will walk you through the process should you need further assistance. Contact us either via chat or email with a detailed message regarding your order. We'll update your purchased link within 24 hours.